Contact information

Duskora values clear and reliable communication. To expedite assistance, please use the contact form on this page, providing accurate details and your order number, where applicable. We will respond via email from contact@duskora.co.uk — please also check your spam folder.

Messages sent through unofficial channels (third-party emails, phone, social media) may not be monitored or answered. We strongly recommend using the contact form to ensure your message is not lost. This preference does not restrict your legal consumer rights or the validity of formal legal notices.

We aim to respond as quickly as possible; however, response times vary based on the volume and nature of inquiries. We do not guarantee an immediate response or a fixed turnaround time. Please ensure that the email address you provide is correct and capable of receiving messages.

Duskora may update this policy when necessary; the revised version will be published on this page.

Thank you for choosing Duskora. A calmer way to rest.