Terms of service
Welcome to Duskora. These Terms govern your use of our website and the purchase of products from our online store. By using the website, you agree to these Terms, without prejudice to your statutory consumer rights.
Store: We operate an online store offering products related to sleep, comfort, and well-being. While we strive for accuracy regarding product descriptions, images, availability, and pricing, minor variations in presentation may occur.
Orders and Payments: You are responsible for ensuring that the information you provide is accurate. The fulfillment of an order is subject to acceptance and product availability; order confirmation does not waive your consumer rights. Details regarding prices, taxes, shipping costs, and payment methods are provided during the checkout process.
Availability: Products may sell out or be discontinued. If we are unable to fulfill an accepted order, we will contact you to offer a refund or another solution as required by law.
Delivery: Shipping options, estimated delivery times, and costs are presented at checkout or within our delivery policy. Unless expressly stated otherwise, these estimates are not guarantees, though our legal obligations remain in effect.
Returns and Refunds: These are governed by our Returns and Refunds Policy and applicable consumer protection laws. Nothing in these Terms excludes your non-waivable statutory rights.
Information and Well-being: Please use our products in accordance with their descriptions and instructions. Unless explicitly stated and legally permitted, the content provided does not constitute medical advice, nor does it guarantee the diagnosis, treatment, cure, or prevention of any medical condition.
Website Use: You may not misuse the website, interfere with its operation, attempt unauthorized access, or use it for any unlawful purpose. Content may not be copied or reused for commercial purposes without permission, except as otherwise permitted by law.
Liability: Nothing in these Terms excludes or limits liability where prohibited by law—for instance, in cases involving defective products or statutory consumer rights. Other limitations apply only to the extent permitted by law.
Privacy: Personal data is processed in accordance with our Privacy Policy.
Changes: We may update these Terms from time to time; any changes will be posted on this page. The terms applicable to an order are governed by the law.
Governing law: subject to the laws of the United Kingdom, without prejudice to mandatory consumer protections or jurisdictional rights.
Contact: via the website form or at contact@duskora.co.uk.